BBB Business Review

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This business is not BBB accredited.

HI Def Painting

Phone: (847) 341-3110 2013 Garden St, Park Ridge, IL 60068

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Hi Def Painting is a painting company which performs exterior and interior painting and staining for residential and commercial customers. Located in Park Ridge, IL, this company serves the northern suburbs of Chicago, including Des Plaines, Niles, Elk Grove Village, Rosemont, Norwood Park, O'Hare, Norridge, Arlington Heights, and Palatine. Owner Steve DiFranco has over 25 years of experience in the painting industry.

This company paints the interior and exterior of homes and businesses and works with epoxy paint, concrete stain, and wood stain and varnish. In addition to walls, Hi Def Painting works with stucco, woodwork, furniture, soffit and fascia, doors, windows, siding, and garage floors. They will stain and seal driveways and sidewalks. In addition, the company will pressure wash decks and porches along with staining and sealing. They can apply caulk to kitchens and bathrooms and repair water damage on ceilings and walls.

Call Hi Def Painting to learn more about the services offered and schedule an appointment for painting, staining, varnishing, and caulking.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for HI Def Painting include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on HI Def Painting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 20, 2014 Business started: 06/21/2011 Business started locally: 06/21/2011
Type of Entity

Sole Proprietorship

Business Management
Mr. Steve DiFranco, Owner
Contact Information
Principal: Mr. Steve DiFranco, Owner
Business Category

Painting Contractors Commercial Painting Contractor Painters - Commercial or Residential Deck - Repair Pressure Washing Deck Cleaning and Treatment Deck Cleaning and Waterproofing Deck Cleaning & Sealing Paint Removing Painting and Wall Covering Contractors (NAICS: 238320)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.