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          Five Star Painting of Yorkville and Aurora has 1 locations, listed below.

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            Business ProfileforFive Star Painting of Yorkville and Aurora

            Painting Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/1/2015

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Five Star Painting of Yorkville, IL is a painting contractor which provides painting and decorating services for residential and commercial customers.  Services available from this company include interior home painting, exterior home painting, repainting, new construction painting, light industrial / commercial, apartment complex painting, and condominium and multi unit painting.

            Business Details

            BBB File Opened:
            1/6/2015
            Years in Business:
            14
            Business Started:
            2/18/2010
            Business Started Locally:
            2/18/2010
            Date of New Ownership:
            1/28/2020
            Business Incorporated:
            2/18/2010
            Accredited Since:
            2/1/2015
            Type of Entity:
            Corporation
            Alternate Business Name
            • Five Star Painting of Aurora
            • Five Star Painting of Yorkville
            • FMM Enterprises, Inc.
            • M&M Felten Enterprises, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 12:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael Felten, Owner
            • Ms. Mary Felten, Corporate Secretary
            Contact Information

            Principal

            • Mr. Michael Felten, Owner
            • Ms. Mary Felten, Corporate Secretary

            Customer Contact

            • Mr. Michael Felten, Owner
            Additional Contact Information

            Fax Numbers

            • (855) 256-7053
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a painter

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/04/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On January 12, 2022 Five Star Painting of Yorkville, ******** started work on my kitchen painting project. I was quoted a price of $4,140.00. That amount was paid upon "completion" of the project, even though, after several conversations with the owner, **** Felten, the work was still not completed to any kind of professional standard.The business promised to paint all kitchen cabinets. It was agreed that the wood grain would still be visible, but not any color variations. As shown in the attached pictures, there are still "color variations" on every cabinet, every drawer, and every cabinet frame. These are not just "color variations" but bubbles or areas where the paint did not adhere to the surface. Possibly due to inferior surface prep, inferior products, or unknowledgeable painters.The business promised both verbally and in an email that the work would be completed in 3 days. The work started on January 12, 2022 and was still not completed on January 17. I spoke to the company at that time and stated that there were still several issues with the painting, and that I should get a reduced price for the job taking longer than promised. On January 21, a crew came back and did touch-**** I was still not satisfied at this time, but paid the contract in full to avoid having a lien placed on my property. I believed this to be a possibility because of the threatening nature of the owner's response to my email in which he mentioned that I had not paid yet, even though I had told him that I wasn't comfortable paying until I was satisfied with the work. The same as with any other contractor.There are other minor issues but the quality of work is the main issue. The other issues include minor damage to my property and paint being splattered everywhere, including a brand new and very expensive sink and faucet.I have an estimate of $3300 to repair the bad paint job. That is the amount I would need refunded to me to consider the dispute resolved.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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