BBB Business Review

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This business is not BBB accredited.

Continental Painting and Decorating, Inc.

View Additional Phone Numbers 2255 S Wabash Ave, Chicago, IL 60616

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Continental Painting and Decorating is a painting contractor specializing in large-scale commercial painting and decorating jobs. Located in Chicago, IL, this company serves downtown Chicago and northern Illinois, including Evanston, Rosemont, Roselle, Schaumburg, Rolling Meadows, St Charles, Hinsdale, Lake Forest, Deerfield, Skokie, Winnetka, Buffalo Grove Downers Grove, Geneva, Crystal Lake, Batavia, Arlington Heights, Naperville, and Joliet. The company has been in business since 1994 and has worked for a variety of high-profile clients, including the Art Institute of Chicago, Blue Cross Blue Shield of Illinois, the Chicago Police Department, Crate and Barrel, Argonne National Laboratory, Brookfield Zoo, Horseshoe Casino, Navy Pier, the Shedd Aquarium, the Field Museum of Natural History, The Museum of Science and History, Lincoln's Tomb, Willow Creek Community Church, O'Hare Airport Air Traffic Control Tower, University of Chicago, Mercy Hospital, Us Cellular Field, and McCormick Place Conference Center.

The company offers painting and finishing for new construction, managing and remodeling for existing facilities, and specialty painting and finishing for a variety of buildings and projects. Their specialty painting includes multicolor paint finishes, wall coverings, textured coatings, and other special finishes. Their multicolor paint finishes include Aqua Fleck, Marbelux, Multispec, Polomyx, Scuffmaster, Toll-o-fect, and Zolatone. Their wall coverings include grasscloths, murals, silks, vinyls, walltalker, and other fabrics. Textured coatings include Duroplex, Knock-down, Orange Peel, Popcorn, and Tex-cote. Other specialty finishes include IdeaPaint, Elastomeric coatings, exterior coatings, faux finishes, powerwashing, precast concrete finishing, waterproofing, wood staining, and refinishing.

Visit the website for Continental Painting and Decorating to learn more about the services available, view a list of projects and references completed by this company, and contact the company to discuss a painting and finishing project.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Continental Painting and Decorating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Continental Painting and Decorating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/20/1994 Business started locally: 01/20/1994 Business incorporated 01/20/1994 in IL
Type of Entity


Business Management
Mr. Hugh Williams, President John Herr Constance Williams, Co-President
Contact Information
Customer Contact: Constance Williams, Co-President
Principal: Mr. Hugh Williams, President
Business Category

Painting Contractors Painting - Faux Finishing Commercial Painting Contractor Painters - Commercial or Residential Wallpaper Hangers Waterproofing Contractors Waterproofing Contractors Property Maintenance Coatings - Protective Concrete - Stamped & Decorative Wall Coatings Wall & Ceiling Texturing Contractors-Sandblasting/Power Washing Hand Painting & Decorating Painting and Wall Covering Contractors (NAICS: 238320)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.