Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Chicago Painters, Inc.

Phone: (773) 789-8179 Fax: (773) 345-4186 6263 N McCormick Rd # 169, Chicago, IL 60659

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Chicago Painters, Inc. is a painting company which provides painting and decorating services for residential and commercial customers. This company serves downtown Chicago and the surrounding areas, including the communities of Lincolnwood, West Ridge, North Park, Forest Glen, Rogers Park, Jefferson Park, Albany Park, Ravenswood, Ravenswood Garden, Uptown, Irving Park, Evanston, Skokie, Portage Park, Kelvyn Park, Lake View, Logan Square, and Lincoln Park. Services available from this company include interior painting, exterior painting, drywall repairs, paint stripping, concrete floor epoxy, deck sealing, power washing, window treatment installation, hardwood floor staining and refinishing, hardwood floor repair, hardwood floor installation, and wood laminate floor installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chicago Painters, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chicago Painters, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 08, 2008 Business started: 06/01/2001 Business started locally: 06/01/2001 Business incorporated 04/13/2006 in IL
Type of Entity


Business Management
Mr. James Amatore, President
Contact Information
Principal: Mr. James Amatore, President
Business Category

Painting Contractors Commercial Painting Contractor Painters - Commercial or Residential Wallpaper Removing Wallpaper Hangers Hardwood Floor Contractors Hardwood Floor Maintenance Floor Paint Draperies & Curtains - Retail & Custom Venetian Blinds - Dealers Blinds Window Shades Deck Cleaning and Waterproofing Deck Cleaning & Sealing Contractors-Sandblasting/Power Washing Contractors-Drywall / Plastering Drywall Contractors Floor Coatings - Epoxy/Polyurethane Paint Removing Painting and Wall Covering Contractors (NAICS: 238320)

Alternate Business Names
Chicago Painting Services

Additional Locations

  • 6263 N McCormick Rd # 169

    Chicago, IL 60659


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/22/2016 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: Business has made commitments that they did not keep, endless issues communicating with an unprofessional owner and now an invoice that is innacurate and unfair. Will not correct invoice based on conversation with owner and employees. Owner has sent unprofessional and insulting emails to customer. Lack of follow up, poor workmanship by initial team of painters, lack of professionalism on site. Did not do the job in the time committed to on multiple occasions, inflated bill for materials after agreed materials would cost what was outlined in bid. Not accepting accountability for endless issues and extra time homeowner needed to deal with this.

Desired Settlement: The invoice needs to be corrected based on what was agreed upon by the owner and his employees. As the owner had agreed was fair, I wanted the job done in the time and budget outlined in the proposal. The added things that I asked for and agreed to during the process are expected to be added to the invoice. This is $400 for changing a color in a room, adding a couple of doors that were missed during the bid, and an up charge that was to be a max of $100 for a wall that needed to be skim coated. The painter said that it would be less because he had to skim coat less than half of the wall. Half of $100 would be $50 and fair. Cost for materials has far exceeded what was outlined in the bid. This needs to be adjusted to the agreed upon price which was not to exceed max price on the bid. I do not want to deal with the owner of this business again, he has been insulting and has gone back on his word. He has not taken into account the horrible experience and continues to defend a poor job

Business Response: Currently our attorney is working with the customer to resolve this matter. My attorney has recommended to me not to go into any details until he has finished. If there is no resolution between the client and my attorney I will tell my side of the story. I expect this matter to be finalized by the end of the week, unless it goes to court. In which case I will update the status of the legal proceedings on BBB. If any other information is necessary or requested I am more than happy to comply with the BBB as I've had 10 years with the BBB with an A+ rating and zero complaints. 

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Chicago Painters, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)