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BBB Business Review

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BBB Accredited Business since

CertaPro Painters, Schaumburg

Phone: (224) 856-1744 Fax: (630) 549-3036 847 S Randall Rd # 181, Elgin, IL 60123 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


CertaPro Painters, Schaumburg is a painting contractor which provides interior and exterior painting and decorating services for homeowner associations, condominium associations and commercial customers throughout the Chicagoland area. This company serves customers in the northwest suburbs of Chicago, including East Dundee, West Dundee, Hampshire, Sleepy Hollow, Gilberts, Carpentersville, Elgin, South Elgin, Pingree Grove, Streamwood, Bartlett, Hanover Park, Hoffman Estates, Schaumburg, and Elk Grove Village. Services include interior painting and exterior painting, façade sealant replacement, grout and seal crack repairs, wood replacement and carpentry services, installation of vinyl wall coverings, floor coating installation, repairing and replacing siding, repair and replacing drywall or plaster, and painting vertical structures and difficult areas of structures. The company can work on all exterior surfaces, including wood, stucco, vinyl, aluminum, block, and cement board.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CertaPro Painters, Schaumburg meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CertaPro Painters, Schaumburg include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CertaPro Painters, Schaumburg
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 14, 2009 Business started: 01/01/1992 Business started locally: 01/01/1992
Type of Entity

Sole Proprietorship

Business Management
Mr. Eric Featherston, CEO/President
Contact Information
Principal: Mr. Eric Featherston, CEO/President
Number of Employees


Business Category

Painters - Commercial or Residential Wallpaper Hangers Property Maintenance Pressure Washing Caulking Contractors Concrete - Restoration, Sealing & Cleaning Hand Painting & Decorating Painting Contractors Commercial Painting Contractor Painting and Wall Covering Contractors (NAICS: 238320)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.