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Description



Tropical Optical Company is an optician which provides optical services for men, women, and children, including eye exams, eyeglasses, and contact lenses, including disposable, daily, weekly, and monthly contact lenses. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including the communities of Berwyn, Cicero, Stickney, South Lawndale, North Lawndale, West Garfield Park, Brighton Park, Archer Heights, Garfield Park, Illinois Medical District, University Village/Little Italy, Gage Park, Lower West Side, McKinley Park, Bridgeport, Forest View, Garfield Ridge, New City, and Armour Square. The company has been in business since 1971 and has additional locations on Milwaukee Avenue, Commercial Avenue, Cermak Road, and 49th Avenue.

This company provides eye exams, eyeglasses, and contact lenses for men, women, and children, including tinted lenses, prescription sunglasses, colored contacts, disposable contact lenses, daily contact lenses, weekly contact lenses, and monthly contact lenses. The company carries hundreds of different eyeglass frames with top designers, including those from Giorgio Armani, Timberland, Fendi, DKNY, Flexon, Barbie, and Converse, meant to suit any style and budget. Their selection includes titanium frames, which are lightweight and strong. Lenses are available in many types, including the Kodak 3000, which is an ultra-thin and comfortable lens which will fit nearly any frame and provides clear vision. Progressive lenses and Transition lenses are also available. Contact lenses available include lenses for astigmatism, bifocal lenses, prosthetic lenses, and sports lenses.

Visit the website for Tropical Optical Company to learn more about the company, read their frequently asked questions, browse their selection of glasses and contact lenses, and contact the company to make an eye exam appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tropical Optical Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tropical Optical Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Tropical Optical Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 13, 1990 Business started: 11/03/1971 in IL Business started locally: 11/03/1971 Business incorporated 11/03/1971 in IL
Type of Entity

Corporation

Business Management
Mr. Daniel Arce, President Ms. Candida Amador Mr. Francis Delgidillo, Manager Ms. Gloria
Contact Information
Principal: Mr. Daniel Arce, President
Business Category

Opticians & Optical Services Contact Lenses Opticians Eyeglass Suppliers Other Personal and Household Goods Repair and Maintenance (NAICS: 811490)

Alternate Business Names
TROPICAL OPTICAL Tropical Optical Vision Center Corp

Customer Review Rating plus BBB Rating Summary

Tropical Optical Company has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.