BBB Accredited Business since 10/01/2005
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A BBB Accredited Business since 10/01/2005
BBB has determined that OpticsPlanet, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised OpticsPlanet, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 199 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||48|
|Billing / Collection Issues||8|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||85|
|Total Closed Complaints||199|
Customer Reviews Summary Read customer reviews
5 Customer Reviews Customer Reviews on OpticsPlanet, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5 Customer Reviews|
Contact InformationPrincipal: Mrs. Mary Samokhina-Valencia (Customer Retention Manager)
Optical Goods - Retail, Laboratory Equipment & Supplies, Watches - Dealers, Telescopes, Eyeglass Suppliers, Sunglasses, Sporting Goods - Retail, Photographic Equipment & Supplies - Retail, Gun sights, Scopes & Mounts, Compasses, Binoculars, Microscopes
Alternate Business NamesEyewearplanet.com, www.Opticsforyou.com, Shoptics.com, www.Radarguns.com, Tactical-store.com, Microscopes.com, www.rangefinders.com, Bushnelloptics.com, Dvor.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview