BBB Accredited Business since
Phone: (888) 922-8849 500 W Madison St STE 1000, Chicago, IL 60661
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A BBB Accredited Business since
BBB has determined that CheapTickets.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for CheapTickets.com include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 353 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||230|
|Total Closed Complaints||353|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||39|
Type of Entity
Business ManagementMr. Steve Sedlak, Director-Customer Relations Mr. Barney Harford, CEO
Online Travel Agency Airlines - Ticket Agencies Travel Agencies & Bureaus Travel Agencies (NAICS: 561510)
Alternate Business NamesTrip Network, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview