BBB Business Review

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This business is not BBB accredited.

GearClubDirect, Inc.

Phone: (773) 647-1143 Fax: (773) 930-3916 View Additional Phone Numbers 5070 N Kimberly Ave, Chicago, IL 60630

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GearClubDirect is an audio-visual equipment dealer which specializes in DJ equipment, production and studio equipment, and concert and special effects equipment, as well as sound systems, headphones, and other music equipment and gear. Located in Chicago, IL, this company serves the greater Chicagoland area, including Naperville, Schaumburg, Buffalo Grove, Crystal Lake, Tinley Park, Elgin, Bolingbrook, Roselle, Rosemont, Highland Park, Lake Forest, Great Lakes, St Charles, Mt Prospect, Arlington Heights, Rolling Meadows, Evanston, Skokie, Mundelein, Lombard, Rockford, Prospect Heights, Glenview, Glencoe, Wilmette, Downers Grove, Glen Ellyn, Hoffman Estates, Bensenville, Elk Grove Village, Niles, Park Ridge, Geneva, Vernon Hills, Waukegan, Streamwood, Lake Barrington, and Venetian Village.

The company was started in 2011 and has an online store, a showroom, and a demo room. Their warehouse has over 25,000 square feet of space and is open to the public. Their employees each have at least 10 years of experience of DJ installation experience and have played clubs and radio shows across the Chicagoland area. Brands available from this company include AKG, American DJ, Beats By Dre. Dre, Crown, DB Technologies, Elation Lighting, Electro Voice, Gator, Global Truss, JBL, Korg, Moog, Nord, Novation, Pioneer, Rane, RCF, Soundcraft, X-Laser, and Zoom. Products include DJ equipment, lighting, speakers and subwoofers, production software, amplifiers, beat machines, studio monitors, headphones, amplifiers and accessories, guitars, bass guitars, keyboards, ukuleles, MIDI controllers, microphones, cases, racks, cables, and complete packages for installation and production.

Visit the website for GearClubDirect to learn more about the services available from this company, read testimonials from their customers, and browse their inventory of DJ and studio production equipment.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for GearClubDirect, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on GearClubDirect, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 13, 2013 Business started: 07/07/2011 Business started locally: 07/07/2011 Business incorporated 07/07/2011 in IL
Type of Entity


Business Management
Mr. Meir Lavi, General Mgr.
Contact Information
Principal: Mr. Meir Lavi, General Mgr.
Business Category

Online Retailer Wholesalers & Distributors Audio-Visual Equipment - Dealers Audio-Visual Equipment - Supplies & Parts Sound Systems & Equipment Audio-Visual Equipment - Rent & Lease Audio-Visual Equipment - Service & Repair Audio-Visual Production Services Electronic Shopping (NAICS: 454111)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.