This Business is not BBB Accredited
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OfficeMax is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered OfficeMax's rating include:
- Failure to respond to 2 complaints filed against business.
Factors that raised OfficeMax's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||103|
|Billing / Collection Issues||5|
|Guarantee / Warranty Issues||29|
|Problems with Product / Service||222|
|Total Closed Complaints||396|
Customer Reviews Summary Read customer reviews
0 Customer Reviews on OfficeMax
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Effective May 1st, 2007, the BBB of Chicago and Northern Illinois will be handling and processing complaints for Office Max. Any claims prior to that date that have been handled by the BBB of Cleveland, Ohio will be processed at that BBB. All future complaints will be transferred to the BBB of Chicago for processing.BBB file opened: 11/04/1997Business started: 01/27/1988
Type of Entity
Incorporated: January 1931, DE
Business ManagementMr. Ravi Saligram (President and Chief Executive Officer)
Contact InformationPrincipal: Mr Zachary Stevens (Executive Resolution)Mr. Bruce Besanko (Executive Vice President and CFO)Mr. Matthew Broad (Executive Vice President, General Counsel)Mr Michael M Dinge (Assocaite General Cousel Legal Department)Mr. Sam Martin (Executive Vice President and COO)
Related BusinessesReliable Office Supply Products - 850 W. Bryn Mawr Ave., Itasca, IL Sister Company
Products & Services
OfficeMax Incorporated (NYSE: OMX) offers both business-to- business office products solutions and retail office products. The company provides office supplies and paper, in-store print and document services through OfficeMax ImPress®, technology products and solutions, and furniture to consumers and to large, medium and small businesses.
Alternate Business NamesOfficeMax Incorporated, Reliable Office Supplies
Office Supply Scams Rely on Unsuspecting Employees
Schemes Against Business