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BBB Reliability Report for

Des Plaines Office Equipment


A BBB Accredited business since 04/01/2008.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about Des Plaines Office Equipment:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Customer Complaint History
Arrow BBB Program Participation
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

Des Plaines Office Equipment has been a BBB Accredited business since April 2008. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating for Des Plaines Office Equipment

Based on BBB files, Des Plaines Office Equipment has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings


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Business Contact and Profile for Des Plaines Office Equipment

Name: Des Plaines Office Equipment
Phone: (847) 879-6400
Fax: (847) 879-6411
Address: 1020 Bonaventure Drive
Elk Grove Village, IL 60007
Yahoo Map
Website: www.dpoe.com
Original Business Start Date: November 1955
Principal: Mr. Chip Micelli, President
Customer Contact: Mr. Chip Micelli, President - (847) 879-6400 or
Email Address:
Type of Business: Office Furniture & Equipment, Copiers & Copier Supplies, Fax Equipment & Systems
BBB Accreditation: Des Plaines Office Equipment is a BBB Accredited business.

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Customer Complaint History for Des Plaines Office Equipment

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 3 complaints about Des Plaines Office Equipment in the last 36 months, our standard reporting period. Of the total of 3 complaints closed in 36 months, 0 were closed in the last year.

Contract Issues 
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 
Customer Service Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Product Issues 
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 

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BBB Program Participation

Des Plaines Office Equipment participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

Contracts

As with any business transaction, be sure to read all agreements, guarantees, and instructions before signing. Do not be pressured into signing an agreement before you are ready and you understand all terms and conditions. Make sure all oral promises are put in writing. Be wary of vaguely worded provisions, exclusions or limitations which could pose a problem later. Never sign a contract with sections left blank.

Buying Furniture

If you would like to listen to a tip on "Buying Furniture" 24 hours a day please call BBB's Tel-Tips line at 312-832-0500 and press 8 + # (the pound key) + 1 and key in tip number 234. BBB has many other Tel-Tips on a wide array of topics please call 24 hours a day to hear the menu of topics.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Des Plaines Office Equipment, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 33002304
Report as of November 22, 2009 08:35
Copyright© 2009 Better Business Bureau


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