Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Avanti Wellness and Rehabilitation

Phone: (847) 647-6400 6840 W Touhy Ave, Niles, IL 60714 http://www.avantirehab.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Forest Villa Nursing and Rehabilitation Center, a member of Avanti Rehab, is a transitional care facility specializing in assisting individuals who have been injured or have had major surgery regain their independence during the transitional period between hospital discharge and returning home. Located in Niles, IL, this center serves the North Shore and the northern suburbs of Chicago, including Morton Grove, Skokie, Evanston, Park Ridge, Des Plaines, Glenview, Northbrook, Wilmette, Kenilworth, Rosemont, Norwood Park, Prospect Heights, Mt Prospect, Winnetka, Arlington Heights, Lincolnwood, Wheeling, Glencoe, Deerfield, and Golf. The center has been in business since 2002 and is the first in the nation to attain Joint Commission Certification for Orthopedic Rehabilitation and Wound Care.

This center provides transitional care for those who have been discharged from the hospital, but still require assistance in regaining their health before returning home. Their physicians, therapists, and nurses can assist with orthopedic surgery and joint replacement, amputations and prosthesis, rheumatoid arthritis, pain management, surgery recovery, heart conditions and cardiac procedure recovery, pulmonary diseases, neurological conditions, stroke and brain injury recovery, diabetes education and management, intravenous and nutritional therapy, chronic renal disease, and wound care. In addition, they will assist with discharge planning, including assistance with setting up home health care, determining whether hospice is appropriate, selecting an appropriate home health plan, and finding and setting up durable and appropriate home medical equipment to suit the patient's needs.

Visit the website for Forest Villa Nursing and Rehabilitation Center to learn more about their services, read testimonials, and contact the center to set up an appointment for intake.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Avanti Wellness and Rehabilitation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Avanti Wellness and Rehabilitation include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Avanti Wellness and Rehabilitation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/2002 in IL Business started locally: 01/01/2002 Business incorporated 09/24/2001 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Amanda Andrews, Administrator Mr. Barry Carr, President
Contact Information
Principal: Ms. Amanda Andrews, Administrator
Business Category

Nursing Homes Physicians & Surgeons - Pulmonary Diseases Physical Therapists Rehabilitation Services Physicians - Specialists Nursing Care Facilities (Skilled Nursing Facilities) (NAICS: 623110)

Alternate Business Names
Forest Villa Nursing and Rehabilitation Center, LLC
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.