This Business is not BBB Accredited
Phone: (312) 240-4000Fax: (312) 240-4852View Additional Phone Numbers130 E Randolph St Ste 1600, Chicago, IL 60601-6220
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Peoples Gas is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Peoples Gas' rating include:
- 378 complaints filed against business
- Failure to respond to 6 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||167|
|Problems with Product / Service||188|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||378|
Related Companies- This company is a wholly owned subsidiary of Peoples Energy Corp which is a holding company. Peoples Energy Services is also a wholly owned subsidiary of Peoples Energy Corp and serves electricity and gas to residential and commercial customers in IL and MI. Peoples Gas, Peoples Energy, and Peoples Energy Services, are each separate companies.BBB file opened: 06/26/2001Business started: 07/18/1855
Contact InformationC Farr Bill Hendrixson
Natural Gas Companies
Products & Services
This company supplies gas for Chicago residential and commercial customers.