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          Find a Location

          Nicor Gas Company has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Nicor Gas Company

              1844 Ferry Rd Naperville, IL 60563-9662

              BBB Accredited Business

            • Nicor Gas Company

              P.O. Box 190 Aurora, IL 60507-0190

              BBB Accredited Business

            • Nicor Gas Company

              1598 Beverly Ct Aurora, IL 60502

              BBB Accredited Business

            • Nicor Gas Company

              PO Box 4569 Atlanta, GA 30302-4569

            • Nicor Gas Company

              PO Box 2020 Aurora, IL 60507-2020

              BBB Accredited Business

            Business ProfileNicor Gas Company

            Natural Gas Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1844 Ferry Rd

            Naperville, IL 60563-9662

            Visit Website
            (888) 642-6748

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            Customer Reviews

            1.22/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            134 complaints closed in last 3 years

            38 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/2014

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Nicor Gas is a utilities company which provides natural gas to commercial and residential customers.

            Products & Services

            Natural Gas, Weatherization Assistance, Payment Arrangements, Energy Assistance Programs, Energy Grants

            Business Details

            This is a multi-location business.

            Find a Location

            Nicor Gas Company has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Nicor Gas Company

                1844 Ferry Rd Naperville, IL 60563-9662

                BBB Accredited Business

              • Nicor Gas Company

                P.O. Box 190 Aurora, IL 60507-0190

                BBB Accredited Business

              • Nicor Gas Company

                1598 Beverly Ct Aurora, IL 60502

                BBB Accredited Business

              • Nicor Gas Company

                PO Box 4569 Atlanta, GA 30302-4569

              • Nicor Gas Company

                PO Box 2020 Aurora, IL 60507-2020

                BBB Accredited Business
              Headquarters
              1844 Ferry Rd, Naperville, IL 60563-9662
              BBB File Opened:
              2/20/1995
              Years in Business:
              70
              Business Started:
              1/1/1954
              Business Started Locally:
              1/1/1954
              Business Incorporated:
              1/12/1976
              Accredited Since:
              2/1/2014
              Type of Entity:
              Corporation
              Alternate Business Name
              • Nicor
              • Nothern Illinois Gas Company
              Business Management
              • Ms. Katrina McGee, Supervisor
              Contact Information

              Principal

              • Ms. Katrina McGee, Supervisor

              Customer Contact

              • Ms. Katrina McGee, Supervisor
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              134 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/07/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I moved out of my apartment on February 6th, before that I gave the Nicor Gas company emailed and phone notice of my intentions in January. I paid for the bill up through 2/9th, received on 2/10. I have since received a bill of charges covering gas usage from 2/9-2/29. Not only was I no longer living there, but the usage was the highest in the year long contact I had with the company.I have since made several efforts to explain the situation to the company, offering to show them my email from January with my original request to terminate the account, as well as my apartment lease end date, they still have refused to accept any of this and will not waive the charges.The property manager has also declined to help, stating that this is between Nicor and myself.I have attached the bill, it is locked with the password of my **************
              Read More
              Read 133 More Complaints

              Customer Reviews

              23 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gretina G

              04/20/2024

              Terribly they turn off my gas in frigid cool month and Im without heat just I speak which it was people gas supply my gas instead of Nicor wicked people how dare you hope karma will come back to you whoever decide to turn off my gas in the cold frigid month
              Read 22 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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