BBB Accredited Business sinceAdditional Locations
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Nicor Gas is a utilities company which provides natural gas to commercial and residential customers. This company serves the greater Chicagoland area, including Schaumburg, Joliet, Aurora, Lake Forest, Highland Park, Arlington Heights, Rolling Meadows, St Charles, West Chicago, Crystal Lake, McHenry, Blue Island, Alsip, Posen, Dixon, Oak Park, Tinley Park, Franklin Park, Melrose Park, Schiller Park, Evanston, Skokie, Niles, Highland Park, Deerfield, Wilmette, Kenilworth, Winnekta, Lombard, Villa Park, Carol Stream, Glendale Heights, Berwyn, Cicero, and Bloomingdale. Services available from this company include natural gas, weatherization assistance, payment arrangements, energy assistance programs, and energy grants.
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A BBB Accredited Business since
BBB has determined that Nicor Gas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Nicor Gas include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 218 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||59|
|Total Closed Complaints||218|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Type of Entity
Business ManagementMs. Kyra Mitchell Ms. Annette Martinez, Media Relations Manager Mr. Russ Strobel, Chairman, President, CEO
Natural Gas Companies Utility Contractors Utility Submetering & Billing Natural Gas Distribution (NAICS: 221210)
Alternate Business NamesNicor Nothern Illinois Gas Company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview