BBB Accredited Business since 05/01/2010
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A BBB Accredited Business since 05/01/2010
BBB has determined that Nicor Energy Services Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Nicor Energy Services Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 45 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||11|
|Guarantee / Warranty Issues||5|
|Problems with Product / Service||26|
|Total Closed Complaints||45|
Type of Entity
Limited Liability Corporation
Contact InformationMs. Emelene Barna Mr. Richard Dykstra (General Manager) Anu Grover (Product Manager)
Natural Gas Companies, Heating Contractors, Appliances-Major-Rent & Lease, Water Heaters - Repairing, Heating & Air Conditioning
Alternate Business NamesNicor National, Nicor Home Services, Vectren Services, Chattanooga Home Solutions, NIPSCO Home Solutions, Columbia Home Solutions, Columbia Retail Sales, Extra Service Protection, Service Protection Group, Virginia Home Solutions, Georgia Natural Gas Home Solutions, Nicor Home Solutions, D.M. Dykstra
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