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BBB Accredited Business since 05/01/2010

Nicor Energy Services Company (Headquarters)

(800) 537-5724View Additional Phone Numbers1751 W. Diehl Road, Ste. 200, NapervilleIL 60563-4843 Send email to Nicor Energy Services CompanyView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 05/01/2010

BBB has determined that Nicor Energy Services Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Nicor Energy Services Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 45 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

45 complaints closed with BBB in last 3 years | 19 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues11
Guarantee / Warranty Issues5
Problems with Product / Service26
Delivery Issues0
Total Closed Complaints 45

Additional Information

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BBB file opened: 09/12/2007Business started: 01/01/1992New Owner Date: 01/01/1992
Type of Entity

Limited Liability Corporation

Contact Information
Ms. Emelene Barna Mr. Richard Dykstra (General Manager) Anu Grover (Product Manager)
Business Category

Natural Gas Companies, Heating Contractors, Appliances-Major-Rent & Lease, Water Heaters - Repairing, Heating & Air Conditioning

Alternate Business Names
Nicor National, Nicor Home Services, Vectren Services, Chattanooga Home Solutions, NIPSCO Home Solutions, Columbia Home Solutions, Columbia Retail Sales, Extra Service Protection, Service Protection Group, Virginia Home Solutions, Georgia Natural Gas Home Solutions, Nicor Home Solutions, D.M. Dykstra
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Air Conditioning Service and Maintenance
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Getting Your TV/VCR Repaired
Heating Your Home
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