BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since
BBB has determined that SitterCity, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for SitterCity, Inc. include:
- 74 complaint(s) filed against business
Factors that raised the rating for SitterCity, Inc. include:
- Length of time business has been operating
- Response to 74 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||74|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMartin Clifford, CEO Mr. Andrew Conrad, VP of Operations & Strategy Ms. Noami Sachs, COO Ms. Stephanie Schutt, Manager of Member Services
Number of Employees
Nanny Service Sitting Services Tutoring Home Sitting Services Senior Home Care Pet Sitting Services Baby Sitters Day Care - Adults Child Day Care Services (NAICS: 624410)
Alternate Business NamesSitterCity.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview