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BBB Business Review

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BBB Accredited Business since

Olympia Moving & Storage, Inc.

Phone: (847) 679-4338 Fax: (847) 673-2320 View Additional Phone Numbers 4901 Main St, Skokie, IL 60077 View Additional Email Addresses http://www.olympiarelocationinc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Olympia Moving & Storage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Olympia Moving & Storage, Inc. include:

  • Length of time business has been operating
  • Response to 30 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

30 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 6
Delivery Issues 4
Guarantee/Warranty Issues 1
Problems with Product/Service 13
Total Closed Complaints 30

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Olympia Moving & Storage, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 7

Additional Information

BBB file opened: July 21, 2003 Business started: 03/15/2002 Business started locally: 03/15/2002 Business incorporated 11/12/2002 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
http://www.icc.illinois.gov
Phone Number: (800) 524-0795

American Medical Association
515 N State, Chicago IL 60654
http://www.ama-assn.org
Phone Number: (312) 464-5000

Type of Entity

Corporation

Business Management
Mr. Shai Cohen, Owner Ms. LeAnna G Mr. Ben Tesler, President
Contact Information
Principal: Mr. Shai Cohen, Owner
Customer Contact: Ms. LeAnna G
Business Category

Moving & Storage Company Moving Services - Labor & Materials Packing & Crating Service Storage Units - Household & Commercial Transportation Services Used Household and Office Goods Moving (NAICS: 484210)

Additional Information

This company is formerly known as Olympic Moving & Storage, Inc and should not be confused with Olympia Moving & Storage, Inc. located at 8820 Skokie Blvd. in Skokie, IL.


Customer Review Rating plus BBB Rating Summary

Olympia Moving & Storage, Inc. has received 3.45 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.