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BBB Business Review

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BBB Accredited Business since

Liberty Moving & Storage, Inc.

Phone: (847) 965-0011 Fax: (847) 583-9290 6226 Madison Ct, Morton Grove, IL 60053

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Liberty Moving & Storing is a moving and relocation company. This company the northern Chicago suburbs including Morton Grove, Lincolnwood, Niles, Park Ridge, Harwood Heights, Norridge, Schiller Park, Rosemont, Des Plaines, Elmwood Park, Franklin Park, Mt Prospect, Northfield, Winnetka, Kenilworth, Wilmette, Glenview, Evanston, Elk Grove Village, Bensenville, Northlake, Skokie, Oak Park, and Chicago. This business offers local moving, long distance moving, storage, packing equipment and service, office moving, and movers insurance.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Liberty Moving & Storage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Liberty Moving & Storage, Inc. include:

  • 18 complaint(s) filed against business

Factors that raised the rating for Liberty Moving & Storage, Inc. include:

  • Length of time business has been operating
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 4
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Liberty Moving & Storage, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 14, 2003 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 02/21/2002 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
Phone Number: (800) 524-0795

Type of Entity


Business Management
Mr. Moshe Toledo, President Eran Toledo, Vice President
Contact Information
Principal: Mr. Moshe Toledo, President
Number of Employees


Business Category

Moving & Storage Company Movers Movers - Office Moving Services - Labor & Materials Moving Assistance - Packing, Unpacking, Organizing Moving Supplies Used Household and Office Goods Moving (NAICS: 484210)

Alternate Business Names
Liberty Mover and storage

Customer Review Rating plus BBB Rating Summary

Liberty Moving & Storage, Inc. has received 3.67 out of 5 stars based on 2 Customer Reviews and a BBB Rating of B+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.