Business ProfileforLaser International Worldwide Moving & Storage

I am shipping my items from the ** back to ********* after making the move from the ** to ********* for a little while. I feel Laser International deliberately misled me on the shipping time frame to make the sale and encourage me to go with them over other companies. I was told that my items would take approximately 11 weeks for delivery from pick up in ***** at my storage unit to drop off at my home in *********. I queried this with the Laser International Representative and he assured me that this estimate was fairly accurate and that I would receive my items in 10 to 12 weeks. My items were picked up on Tuesday November 7th, 2023 and I have still not received them. After repeatedly reaching out to Laser International and the moving company they use in *********, I have been given a delivery date of March 5th, 2024. This is 17 weeks after my items were picked up by Laser International. I also have correspondence from the representative at Laser International telling me my items would be delivered in 10 days after arriving in *********, however it will be 5 weeks. On top of this I have a signed contract saying an estimated total of 11 weeks from start to finish. I have attempted to discuss my concerns with Laser International and they have been uncooperative. They are claiming they already discounted my order. This is not accurate. They gave me a "$100 friends and family discount" after they mistakenly added an extremely high insurance fee on top of my total order cost.This error has cost me significantly both financially as well as causing psychological stress to me and my family who have been without household essentials for far too long. If I had of known how long it would actually take, I would have sold a lot of the furniture on the Vegas end and purchased it here in ********* saving me thousands of dollars in shipping volume costs, and gone with a different company I feel incredibly taken advantage of and I imagine this is happening regularly to others,