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BBB Accredited Business since

Aaron's Reliable, Inc.

Phone: (312) 491-9322 1500 S Western Ave, Chicago, IL 60608

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Aaron's Reliable, Inc, is a moving company which specializes in transporting fine arts and antiques. Located in Chicago, IL, this company serves the Chicagoland area, including Schaumburg, Evanston, Winnetka, Oak Park, Edison Park, Lake Forest, Arlington Heights, Naperville, and Batavia. This company performs long-distance moves of delicate furniture, fine art, and expensive objects. Their services are available 24 hours a day, seven days a week, all year round, for both commercial and residential moving. Commercial moving includes color-coded inventory tracking to ensure that cargo is not lost during the move, and an itemized list of services provided is available for billing purposes. The company offers art installation and can place entire galleries of art when necessary.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aaron's Reliable, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Aaron's Reliable, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Aaron's Reliable, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2005 Business started: 03/01/2003 Business started locally: 03/01/2003 Business incorporated 03/12/2003 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
Phone Number: (800) 524-0795

Type of Entity


Business Management
Ms. Maria Montanez, President
Contact Information
Principal: Ms. Maria Montanez, President
Number of Employees


Business Category

Moving & Storage Company Movers Movers - Office Moving Services - Labor & Materials Moving Supplies Used Household and Office Goods Moving (NAICS: 484210)

Alternate Business Names
Aaron's Reliable Movers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.