BBB Business Review
BBB Accredited Business since 11/01/2010
Two Men and a Truck
Find a LocationPhone: (847) 544-5050Fax: (847) 544-51282434 E Dempster St Ste 203, Des Plaines, IL 60016-5340 Send email to Two Men and a Truckwww.twomendowntownchicago.com
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BBB Accreditation
A BBB Accredited Business since 11/01/2010
BBB has determined that Two Men and a Truck meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Two Men and a Truck's rating include:
- 14 complaints filed against business
Factors that raised Two Men and a Truck's rating include:
- Length of time business has been operating.
- Response to 14 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 1 |
| Problems with Product / Service | 13 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 14 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 01/14/2013 | Problems with Product / Service |
| 12/03/2012 | Problems with Product / Service |
| 11/06/2012 | Problems with Product / Service |
| 10/01/2012 | Problems with Product / Service |
| 09/17/2012 | Problems with Product / Service |
  Page 1 of 2   | |
| 09/28/2012 | Problems with Product / Service |
| 07/12/2012 | Problems with Product / Service |
| 11/03/2011 | Problems with Product / Service |
| 11/03/2011 | Problems with Product / Service |
Industry Comparison| Chart
Movers, Movers - Office, House & Building Movers
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Commerce Commission160 N. LaSalle St.
Chicago, IL60601
(800) 524-0795
http://www.icc.illinois.gov
BBB records show a license number of ILCC MC: 173570 for this company, issued by Illinois Commerce Commission. Their web address is http://www.icc.illinois.gov. The expiration date of this license is 01/01/2099.
Type: unknownType of Entity
Corporation
Incorporated: March 2003, IL
Contact Information
Principal: Mr. Joel Trost (President)Customer Contact: Ms. Kristin EhlersBusiness Category
Movers, Movers - Office, House & Building Movers
Alternate Business Names
TNT Chicagoland, LLCIndustry Tips
Moving tipPlanning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
Map & Directions
Map & Directions
Address for Two Men and a Truck
2434 E Dempster St Ste 203
Des Plaines, IL 60016-5340
LocationsX
2 Locations
-
2417 W. Fulton / Dispatch Lot
Chicago, IL 60612(312) 291-2668Directions
-
2434 E Dempster St Ste 203
Des Plaines, IL 60016-5340(847) 544-5050Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Two Men and a Truck is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Movers
Moving tipPlanning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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