This business is not BBB accredited.

Suddath Relocation Systems

Phone: (847) 662-7699 Fax: (847) 662-9897 201 Hastings Dr, Buffalo Grove, IL 60089 http://www.suddath.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Suddath Relocation Systems include:

  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Suddath Relocation Systems include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Additional Complaint Information

This company's headquarters is located in Wisconsin. Because this company is outside of our service area, you may wish to contact the Better Business Bureau in Wisconsin at www.wisconsin.bbb.org or at 414-847-6000 for information regarding this company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Suddath Relocation Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 2001 Business started: 08/01/2001 Business started locally: 08/01/2001 Business incorporated 11/11/2010 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
www.icc.illinois.gov
Phone Number: (800) 524-0795

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Gename, General Manager
Contact Information
Principal: Mr. Steve Gename, General Manager
Business Category

Movers Moving & Storage Company Used Household and Office Goods Moving (NAICS: 484210)

Alternate Business Names
Suddath Relocation Systems of Chicago LLC

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    201 Hastings Dr

    Buffalo Grove, IL 60089

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/30/2015 Problems with Product/Service
3/26/2015 Guarantee/Warranty Issues