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BBB Accredited Business since

STI Moving & Storage

Phone: (847) 675-1223 Fax: (847) 675-1225 7400 Niles Center Road, Skokie, IL 60077 View Additional Email Addresses http://www.yelp.com/biz/sti-moving-and-storage-inc-skokie View Additional Web Addresses


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Description



STI Moving & Storage is a moving company which provides residential and commercial local and long-distance moving. Located in Skokie, IL, this company serves Chicago and the northern suburbs, including Evanston, Winnetka, Wilmette, Morton Grove, Niles, Glenview, Lincolnwood, Forest Glen, West Ridge, Kenilworth, Northfield, Edison Park, Norwood Park, Northbrook, Glencoe, Park Ridge, Des Plaines, Highland Park, Deerfield, Riverwoods, Wheeling, Norridge, Harwood Heights, and Lake Forest. The company was formed in 2004 and strives to be environmentally friendly by using fuel-efficient vehicles, using 100% recycled moving boxes, making durable boxes available for rental, and encouraging their customers to reuse their moving boxes in environmentally friendly ways in order to prevent the boxes from simply being thrown in a landfill and contributing to waste.

This company provides moving and storage services for both residential and commercial customers. Their moving services include local and long-distance moves for corporate and residential clients. For corporate clients, they can provide Relocation Consultants who are equipped with the tools and experience to make the relocation process as smooth as possible and assist their client with all aspects of moving, including prioritizing tasks and ensuring that the relocation does not disrupt the regular functions of the office. The company also offers white glove moving services, which assists customers with moving art and antiques, electronics, delicate furniture, and other fragile items which must be handled with care. STI Moving & Storage has a Chicago storage facility, which is climate-controlled and secured 24 hours a day.

Visit the website for STI Moving & Storage to learn more about the services available from this company, read their informative articles about moving and storage, and contact the company to schedule a moving appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that STI Moving & Storage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for STI Moving & Storage include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 21 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 6
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

8 Customer Reviews on STI Moving & Storage
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 8

Additional Information

BBB file opened: July 26, 2005 Business started: 09/01/2004 Business started locally: 09/01/2004 Business incorporated 08/24/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
www.icc.illinois.gov
Phone Number: (800) 524-0795

Type of Entity

Corporation

Business Management
Mr. Sasha Cincar, President Ms. Solana Reskey, Office Manager
Contact Information
Principal: Mr. Sasha Cincar, President
Customer Contact: Ms. Solana Reskey, Office Manager
Business Category

Movers Storage Units - Household & Commercial Moving & Storage Company Used Household and Office Goods Moving (NAICS: 484210)

Additional Information

STI Moving & Storage has requested that before filing a BBB inquiry, consumers contact Steve Sanders, Manager at 847-675-1222. Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that STI Moving & Storage will resolve the matter for you in an expedient matter.


Customer Review Rating plus BBB Rating Summary

STI Moving & Storage has received 4.01 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.