Reebie Storage & Moving

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BBB Accreditation BBB Rating Business Contact and Profile Additional Locations and Phone Numbers Licensing Customer Complaint History

BBB Program Participation Government Actions Advertising Review Industry Tips BBB Copyright and Reporting Policy

Estado de la BBB Acreditación

Esta compañía ha sido BBB Acreditado desde febrero 1985. Esto significa que respalda los servicios al público del BBB y que cumple con nuestras normas de BBB Acreditación.

BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings

Reebie Storage & Moving is a charter agent for Allied Van Lines.

Additional Locations and Phone Numbers

Licencias

La industria de esta compañía podría requerir licencias, registros o fianzas para poder hacer negocios légitamente.El BBB lo exhorta a verificar con las debidas agencias para asegurarse de que dicha compañía está cumpliendo con todos los requisitos actualmente.

Estas agencias pueden incluir:

Illinois Commerce Commission
160 N. LaSalle St.
Chicago, IL 60601
(800) 524-0795
www.icc.illinois.gov

Experiencia Del Cliente

Al evaluar la información de la queja, por favor considere el tamaño de la compañía y el volumen de sus negocios. La cantidad de quejas presentadas contra la compañía no son necesariamente tan importantes como el tipo de queja y la forma en que fueron manejadas.

El BBB procesó un total de 9 queja(s) sobre esta compañía en los últimos 36 meses, nuestro período de divulgación estándar. De las 9 queja(s) procesadas en los últimos 36 meses, 1 fueron procesadas en el ultimo año.

Participación en el Programa

Acciones Gubernamentales

BBB has no information regarding government actions at this time.

Publicidad de la Compañía

BBB has no information regarding advertising review at this time.

Consejos Sobre la Industria

Contracts

As with any business transaction, be sure to read all agreements, guarantees, and instructions before signing. Do not be pressured into signing an agreement before you are ready and you understand all terms and conditions. Make sure all oral promises are put in writing. Be wary of vaguely worded provisions, exclusions or limitations which could pose a problem later. Never sign a contract with sections left blank.

Moving tip

What do I need to know before, during, and after my move?

Before selecting a mover, it is advisable to obtain three written estimates from licensed movers. Licensed, professional movers in Illinois are required to comply with the Illinois Commerce Commission's standards for insurance coverage, handling, loading, moving, and unloading your property. State requirements may vary. According to the ICC they also must perform these services at reasonable rates and within a reasonable amount of time. ICC regulations state that it is against the law to hire an unlicensed mover. Outside of Illinois, please check with your own state agencies.

Once you obtain at least three written estimates from licensed movers, remember that the estimate will usually be an educated guess as to what the final cost of the move will be. For that reason, make sure that the estimator sees everything that you want moved and is notified of any delicate or problematic items. If you have any items that need extra protection, such as paintings, collectibles, or family heirlooms, it is strongly recommended that you pack and take those possessions separately instead of leaving them with the movers.

During the move, the two most valuable documents will be an inventory and the bill of lading. Before your possessions are loaded onto the moving truck, you should ask the carrier to make an inventory of everything that is being moved, and you should accompany the mover while this list is prepared. This will ensure that all your items are accounted for, especially if something is missing and you'll need to file a claim. The bill of lading is the contract with the mover, which lists the mover's services, responsibilities, when and how they charge, and what the compañía's liability is. According to the ICC, the mover is required to provide you with a bill of lading, and you should make sure to understand all its provisions before signing it.

In terms of insurance and protection, keep in mind that a mover's liability is likely to be less than the value of your goods. Rates are generally based on 30 cents per-pound, per article for local moves, and 60 cents per-pound, per-article for out-of-town moves. Additional insurance and protection are usually available, however you will have to pay more. You also should not confuse a "carrier's liability" with "insurance", so you can consult your insurance agent to determine if any extra coverage is recommended.

Upon delivery of your goods, check the condition of your property before signing a delivery receipt. It's crucial that you check for damage while the mover is present, and if something is found to be lost or broken, document it clearly on the inventory or bill of lading. An even safer bet would be to take pictures or Polaroids of your property, both before and after the move. A couple of rolls of film could save you a potential dispute and a lot of aggravation. These documents will help solidify your case when you file a written claim. Do not have damage repaired or replace a missing item before consulting with the mover, as that might jeopardize a potential settlement.

Interstate Moving

If you would like to listen to a tip on "Interstate Moving" 24 hours a day please call BBB's Tel-Tips line at 312-832-0500 and press 8 + # (the pound key) + 1 and key in tip number 321. BBB has many other Tel-Tips on a wide array of topics please call 24 hours a day to hear the menu of topics.

BBB Copyright and Reporting Policy

Como parte de su política, el BBB no endorsa o patrocina ningún producto, servicio, o compañía.

Los informes del BBB cubren generalmente un período de tres años (y son proporcionados con el fin de asistirlo en ejecutar su propia decisión). La información que contengan los informes se considera fiable pero no garantizamos su exactitud.

Los informes del BBB cubren generalmente un período de información de tres años. Los informes están sujetos a cambios en cualquier momento.

Si usted decide utilizar los servicios de esta compañía, por favor infórmele a la compañía que usted contacto al BBB para obtener un reporte de confiabilidad.

ID: 12001944
Reporte desde el 22 de noviembre, 2009 07:25
Derecho de Autor^© 2009 Better Business Bureau