BBB Accredited Business since
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We provide services for the relocation of household goods. This entails moves within the State of Illinois.
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A BBB Accredited Business since
BBB has determined that New City Moving meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for New City Moving include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
Phone Number: (800) 524-0795
Type of Entity
Business ManagementMs. Samantha Harnisch, HR & Office Manager Mr. Brian Slater, President
Movers Movers - Office Moving & Storage Company Used Household and Office Goods Moving (NAICS: 484210)
Products & Services
New City Moving sells the following brand(s): We do not sell retail goods. We sell New City Moving boxes for customers upon request.
New City Moving offers the following product(s): We can sell our customers packaging products for their household goods when moving. The includes heavy duty shrink wrap, floor protector (hardwood and carpet), tape, a variety of boxes, and custom packaging for unique items.
Method(s) of PaymentWe accept payment by cash, credit/debit card, or certified check/money order. Personal checks are not accepted.
Refund and Exchange PolicyWe don't charge fees for the cancellation or rescheduling of a move.
Alternate Business NamesWindy City Moving, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview