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          Find a Location

          First Class Moving & Storage, Inc. has 1 locations, listed below.

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            Business ProfileforFirst Class Moving & Storage, Inc.

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/1/2002

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            First Class Moving & Storage is a full service moving  and storage company. Services include Local and Long Distance Moving, Full Packing and Unpacking, Ala Carte' Moving Services (i.e. moving of single items, moving of self-packed items), Short Term or Long Term Storage in our Secure Storage Facility, Pre-delivery & Post-pickup cleaning, Decluttering and more.

            Business Details

            BBB File Opened:
            6/3/2002
            Years in Business:
            22
            Business Started:
            12/1/2001
            Business Started Locally:
            12/1/2001
            Business Incorporated:
            12/21/2001
            Accredited Since:
            11/1/2002
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            10:00 AM - 6:00 PM
            Su:
            10:00 AM - 6:00 PM
            Business Management
            • Mr. Robert Masliansky, President
            Contact Information

            Principal

            • Mr. Robert Masliansky, President

            Customer Contact

            • Mr. Robert Masliansky, President
            Additional Contact Information

            Fax Numbers

            • (847) 272-9997
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/12/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            My belongings were picked up by the carriers on 7/2/23 with a verbal delivery estimate of 7/7/23. It is now 8/12/23 and I still dont have my things nor any proof that they are secure and still in possession of the movers. I have contacted the logistics company, Beyond Vanline who consistently report that they cannot get in touch with the carriers at all. At this point they have been in possession of my things for entirely too long with no communication nor any type of excuse beyond the long distance when in reality my residence in ********* and the one in ********** are only 373 miles away from one another. So far I have paid First Class $1,150 and will be required to pay that amount again upon, hopefully, the final delivery of my goods. On 8/3/23 the carriers reported to Beyond that delivery would occur in 3-5 days but that timeframe has elapsed and they are again unreachable. I have not heard from First Class since around 7/20/23.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barbara S

            04/03/2023

            We chose First Class primarily because the company was on the approved list of moving companies at our new location and was a BBB participant. Our experience was excellent! The 2 part move was in March 2023-furniture/boxes, then art work. ***** and ***** coordinated both moves, providing two trucks sized so they could be brought into the loading dock of a vintage ******* building rather than loading on the public street. ******* headed the 8 person professional team that worked efficiently, quickly, quietly, and with amazing skill for both parts of the move. It was apparent they had lots of experience. While we packed our own boxes for the first segment of the move, the crew packed delicate artwork for the second segment, using special boxes and packing material. At the new location, they unpacked everything and removed all **************. Moving is such an emotional experience, but the crew that handled our 2 part job removed any concerns we had. We highly recommend First Class Moving & Storage (**********, Ill). We later heard they had handled 4 other moves to our new location in one week--not surprising.

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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