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          Dibble Moving & Storage, Inc. has 1 locations, listed below.

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            Business ProfileforDibble Moving & Storage, Inc.

            Moving Companies

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            2/1/2002
            Business Started:
            2/1/2002
            Business Started Locally:
            2/1/2002
            Business Incorporated:
            2/25/2002
            Type of Entity:
            Corporation
            Business Management
            • Mr. Randy Dibble, President/Owner
            Contact Information

            Principal

            • Mr. Randy Dibble, President/Owner

            Customer Contact

            • Mr. Randy Dibble, President/Owner
            Additional Contact Information

            Fax Numbers

            • (630) 889-9122
              Primary Fax

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/30/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We hired Dibble Moving and Storage to move the contents of our home to a Storage Facility on 05-04-2022. There was a 5 man crew led by a man named *****. 4 of the crew members were great. They were courteous and did their work quickly and efficiently, except for *****. Throughout the moving process ***** kept asking me for a tip before they even moved anything out of the house. ***** kept telling me, "we got you", "we got you" when I was trying to tell him what I needed moved. Yet, when we were discussing what needed to go into the storage facility, he kept telling me he would not be able to fit everything and kept arguing with me and then 5 minutes later would tell me, "don't worry, don't worry, we got you" and then would ask again for a tip, and then tell me how good of a job they were doing. At one point, he decided to move a heavy piece of furniture down the stairs by himself and tore the plastic wrap on that piece of furniture, and then asked for a tip because he moved the furniture by himself which made no sense, because he had a 4 other men to help him. While we were at the Storage Facility unloading the first load, ***** at one point tapped me in the chest and said "See we'll get everything to fit". When we got back to my house for the 2nd load, ***** started arguing with me again, yelling in my house and swearing at me. I went into my backyard, and called the owner, ***** Dibble, to complain. ***** just made excuses for ******* behavior. The crew rushed loading up the 2nd load and did not wrap everything properly. I had to call the owner again to tell him to bring a crew to wrap up some of our pieces. I was charged for 7 hours of work, but the 5 man crew completed work in 6.5 hours. They arrived at my home at 9:20am, took a 45 minute lunch at 12:45pm, unloaded the truck in storage between 1:30pm and 2:30pm, and finished the final load at 4:30pm. For rude and shoddy service, I would like a full refund of $1937.50.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Maureen C

            09/09/2022

            Horrible owner, sent a van to move my 3 bdrm house across three states. Forgot equipment, owner was yelling at me instead of problem solving…. The stress of moving is enough then u add an owner of Dibble yelling and insulting me, telling me it’s my fault…. Omg never, never would I recommend or use…. Horrible business man! The moving guys were extremely helpful and polite. DO NOT USE THIS COMPANY

            Dibble Moving & Storage, Inc. Response

            09/09/2022

            Woman misrepresented her list ,lied about it and I still gave her money back to get her off our truck. Dishonest.

            Local BBB

            BBB of Chicago & Northern Illinois

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