This business is not BBB accredited.
Phone: (773) 539-9451 Fax: (773) 961-7056 View Additional Phone Numbers 5875 N Lincoln, Chicago, IL 60659
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Checkmate Movers, Inc. is a moving and logistics company that provides storage and a variety of other services for individuals and businesses. This company is located in Chicago, IL, and serves the greater Chicago area and the surrounding suburbs including Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights. Checkmate Movers offer moving and storage, logistic assistance, truck rentals, office moving, storage units, packing and crating services, warehousing services, trucking, and piano and organ moving.
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On 3/2/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Checkmate Movers, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
- Failure to be transparent about ownership, location, or products/services offered
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
Phone Number: (800) 524-0795
Type of Entity
Business ManagementMr. Kevin Newsom, President
Movers Movers - Office Moving Services - Labor & Materials Moving Supplies Packing & Crating Service Piano & Organ Moving Storage Units - Household & Commercial Storage - Data Trucking - Light Hauling Trucking Office Furniture & Equipment Warehousing Services Transportation Services Office Records Stored Relocation Service Transportation Consultants Logistics Truck Rent & Lease Moving & Storage Company Used Household and Office Goods Moving (NAICS: 484210)
THIS LOCATION IS NOT BBB ACCREDITED
5875 N Lincoln
Chicago, IL 60659 Directions
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Additional Phone Numbers
- (773) 262-0983(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: I purchased the additional insurance from Checkmate Movers to cover any damage caused from the move. After the move I inspected the furniture with Kevin (owner of Checkmate) and he agreed that they did damage some of my furniture and that we could chat and work together to have it fixed through a furniture repair company I find, or one that he has used before. I have contacted him via email and phone multiple times with no responses (over a period of 2 months).
Desired Settlement: At this point I want two pieces of furniture fixed: 1) Bedside table which has very visible scratches into the surface (Kevin agreed to fix this) 2) Couch frame to be fixed. Kevin denied their damage to this piece of furniture after the move was completed, but never called this issue out to me before moving the couch from my old home. He specifically told me that if he sees anything wrong with any piece of furniture before the move, he would let me know about it, and he had never mentioned this couch's issue.