This business is not BBB accredited.

Checkmate Movers, Inc.

Phone: (773) 539-9451 Fax: (773) 961-7056 View Additional Phone Numbers 5875 N Lincoln, Chicago, IL 60659

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Checkmate Movers, Inc. is a moving and logistics company that provides storage and a variety of other services for individuals and businesses. This company is located in Chicago, IL, and serves the greater Chicago area and the surrounding suburbs including Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights. Checkmate Movers offer moving and storage, logistic assistance, truck rentals, office moving, storage units, packing and crating services, warehousing services, trucking, and piano and organ moving.

BBB Accreditation

On 3/2/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6A. Promptly respond to all complaints forwarded by BBB by:
    1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. Providing BBB with a response that BBB determines:
      • is professional,
      • addresses all of the issues raised by the complainant,
      • includes appropriate evidence and documents supporting the business' position, and
      • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Checkmate Movers, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Failure to be transparent about ownership, location, or products/services offered

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Checkmate Movers, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 09, 2000 Business started: 06/01/1976 Business started locally: 06/01/1976 Business incorporated 06/09/1976 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Commerce Commission
160 N. LaSalle St., Chicago IL 60601
Phone Number: (800) 524-0795

Type of Entity


Business Management
Mr. Kevin Newsom, President
Contact Information
Principal: Mr. Kevin Newsom, President
Business Category

Movers Movers - Office Moving Services - Labor & Materials Moving Supplies Packing & Crating Service Piano & Organ Moving Storage Units - Household & Commercial Storage - Data Trucking - Light Hauling Trucking Office Furniture & Equipment Warehousing Services Transportation Services Office Records Stored Relocation Service Transportation Consultants Logistics Truck Rent & Lease Moving & Storage Company Used Household and Office Goods Moving (NAICS: 484210)

Additional Locations


    5875 N Lincoln

    Chicago, IL 60659


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/9/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I purchased the additional insurance from Checkmate Movers to cover any damage caused from the move. After the move I inspected the furniture with Kevin (owner of Checkmate) and he agreed that they did damage some of my furniture and that we could chat and work together to have it fixed through a furniture repair company I find, or one that he has used before. I have contacted him via email and phone multiple times with no responses (over a period of 2 months).

Desired Settlement: At this point I want two pieces of furniture fixed: 1) Bedside table which has very visible scratches into the surface (Kevin agreed to fix this) 2) Couch frame to be fixed. Kevin denied their damage to this piece of furniture after the move was completed, but never called this issue out to me before moving the couch from my old home. He specifically told me that if he sees anything wrong with any piece of furniture before the move, he would let me know about it, and he had never mentioned this couch's issue.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Checkmate Movers, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)