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BBB Accredited Business since

Guys Cycle Service

Phone: (708) 225-1820 Fax: (708) 225-1821 15431 S. Pulaski Rd., Markham, IL 60428 http://www.guyscycle.com View Additional Web Addresses



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Description

Guy's Cycle Service is a motorcycle repair shop which provides service for custom and brand-name motorcycles, both foreign and domestic. This company serves the southern suburbs of Chicago, including the towns of Hazel Crest, Country Club Hills, Midlothian, Harvey, South Holland, Riverdale, Dixmoor, Posen, Robbins, Blue Island, Calumet Park, Flossmoor, Homewood, Tinley Park, Thornton, Crestwood, Palos Heights, Dolton, Merrionette Park, Worth, Orland Hills, Burnham, Olympia Fields, Chicago Heights, and Matteson. Services available from this company include tune-ups, carburetor rebuilds and rejetting, boring and cylinder work, transmission service, motor rebuilds, mounting and rebalancing tires, high performance exhaust work, brake work, electrical work, complete restorations, custom bike builds, and paint services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Guys Cycle Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Guys Cycle Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Guys Cycle Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 06, 2007 Business started: 09/01/1997 Business started locally: 09/01/1997 Business incorporated 07/30/2007 in IL
Type of Entity

Corporation

Business Management
Mr. Guy T. Louise
Contact Information
Principal: Mr. Guy T. Louise
Business Category

Motorcycles - Repairing & Service Motorcycles - Customizing Motorcycles - Supplies & Parts Motorcycles - Renting & Leasing Motorcycle, ATV, and All Other Motor Vehicle Dealers (NAICS: 441228)

Alternate Business Names
Guys Cycle, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.