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BBB Accredited Business sinceAdditional Locations
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The Mortgage Marketplace is a mortgage broker that assists individuals who are seeking to purchase or refinance a home by helping them find the lowest mortgage rate for their credit score and then helping them prepare their application for their mortgage or loan refinance in order to ensure it succeeds. The company conducts their business online, thus being available to their clients 24 hours a day, seven days a week.
Visit the website for The Mortgage Marketplace to learn more about this company's services, read testimonials from their customers, and search for a mortgage rate for a new home purchase or a home refinancing.
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A BBB Accredited Business since
BBB has determined that The Mortgage Marketplace Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for The Mortgage Marketplace Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420
Type of Entity
Business ManagementMr. Doil Kim, President
Mortgage Brokers Mortgage Bankers Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)
Service AreaLocated in Des Plaines, IL, this company serves a national audience, as well as potential and current homeowners from the Chicagoland area such as in Joliet, Naperville, Schaumburg, Rolling Meadows, Arlington Heights, Crystal Lake, Great Lakes, Lake Bluff, Tinley Park, Oak Park, Rockford, Aurora, St Charles, Romeoville, Bolingbrook, Prospect Heights, Mt Prospect, Downers Grove, Morton Grove, Gurnee, Evanston, and Skokie.
Products & Services
This company specializes in mortgage brokerage, searching for the best rates for mortgages and mortgage refinancing for their customers in order to ensure that they will be able to refinance or purchase their home, and then assists them throughout the application process, helping to present their mortgage or refinance application positively to the lending institution in order to ensure that it succeeds. Because they work with multiple lending institutions and are not tied to specific product line, they are able to seek out the best rates, and can often find discounted mortgage rates, unlike a traditional bank, which is locked into a specific rate.
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Types of Complaints Handled by BBB
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BBB Complaint Process
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BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
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Additional Phone Numbers
- (847) 737-4747(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.