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BBB Business Review

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BBB Accredited Business since

The Mortgage Marketplace Inc.

Additional Locations

Phone: (866) 866-2525 Fax: (847) 580-4965 510 W Northwest Hwy, Mount Prospect, IL 60056

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Mortgage Marketplace is a mortgage broker that assists individuals who are seeking to purchase or refinance a home by helping them find the lowest mortgage rate for their credit score and then helping them prepare their application for their mortgage or loan refinance in order to ensure it succeeds. Located in Des Plaines, IL, this company serves a national audience, as well as potential and current homeowners from the Chicagoland area such as in Joliet, Naperville, Schaumburg, Rolling Meadows, Arlington Heights, Crystal Lake, Great Lakes, Lake Bluff, Tinley Park, Oak Park, Rockford, Aurora, St Charles, Romeoville, Bolingbrook, Prospect Heights, Mt Prospect, Downers Grove, Morton Grove, Gurnee, Evanston, and Skokie. The company has been in business since 2011 and conducts their business online, thus being available to their clients 24 hours a day, seven days a week.

This company specializes in mortgage brokerage, searching for the best rates for mortgages and mortgage refinancing for their customers in order to ensure that they will be able to refinance or purchase their home, and then assists them throughout the application process, helping to present their mortgage or refinance application positively to the lending institution in order to ensure that it succeeds. Because they work with multiple lending institutions and are not tied to specific product line, they are able to seek out the best rates, and can often find discounted mortgage rates, unlike a traditional bank, which is locked into a specific rate.

Visit the website for The Mortgage Marketplace to learn more about this company's services, read testimonials from their customers, and search for a mortgage rate for a new home purchase or a home refinancing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Mortgage Marketplace Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Mortgage Marketplace Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Mortgage Marketplace Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 12, 2012 Business started: 09/01/2011 Business started locally: 09/01/2011 Business incorporated 09/21/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420

Type of Entity


Business Management
Mr. Doil Kim, President
Contact Information
Principal: Mr. Doil Kim, President
Number of Employees


Business Category

Mortgage Brokers Mortgage Bankers Mortgage and Nonmortgage Loan Brokers (NAICS: 522310)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.