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      Country
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          Find a Location

          Neighborhood Loans Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Neighborhood Loans Inc.

              1333 Butterfield Rd Ste 600 Downers Grove, IL 60515-5603

              BBB Accredited Business
            • Neighborhood Loans Inc.

              5756 S Pulaski Rd Chicago, IL 60629-4437

              BBB Accredited Business
            • Neighborhood Loans Inc.

              2027 N Damen Ave Chicago, IL 60647-9523

              BBB Accredited Business

            Business ProfileforNeighborhood Loans Inc.

            Mortgage Lenders
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.5/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/1/2012

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Neighborhood Loans: Lombard - NMLS ID: 222982, is a mortgage broker which assists individuals in financing or refinancing a home purchase. The company residential mortgage licensee in California, Indiana, Wisconsin, Washington, and Florida in addition to Illinois. 

            Products & Services

            This company offers a variety of different mortgage options to homeowners and home buyers, offering them a spectrum of options in order to finance or refinance a home. Their website also provides articles explaining how mortgages work and how to use a mortgage responsible in order to avoid excess debt. Individuals interested in obtaining a mortgage can gain a quote directly from their website. Clients who already have a mortgage can receive help in refinancing their mortgage from the company, even if their existing mortgage was poorly financed or has damaged their credit score. Special options for veterans and others in specific circumstances are available. Programs for debt consolidation, Adjustable Rate Mortgage, existing homeowners with poor credit scores, individuals looking to buy a home from the Housing Department, homeowners who need a loan to make home repairs, and reverse mortgage offers for seniors, are all available through the website.

            Business Details

            This is a multi-location business.

            Find a Location

            Neighborhood Loans Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Neighborhood Loans Inc.

                1333 Butterfield Rd Ste 600 Downers Grove, IL 60515-5603

                BBB Accredited Business
              • Neighborhood Loans Inc.

                5756 S Pulaski Rd Chicago, IL 60629-4437

                BBB Accredited Business
              • Neighborhood Loans Inc.

                2027 N Damen Ave Chicago, IL 60647-9523

                BBB Accredited Business
              BBB File Opened:
              10/7/2008
              Years in Business:
              19
              Business Started:
              2/1/2005
              Business Started Locally:
              2/1/2005
              Business Incorporated:
              3/2/2005
              Accredited Since:
              8/1/2012
              Licensing Information:
              • NMLS# 222982
              Type of Entity:
              Corporation
              Alternate Business Name
              • Neighborhood Loans
              • Your Neighborhood Loans
              • Neighborhood Loans, Inc.
              Business Management
              • Mr. Gaspare Reno Manuele, Partner
              • Mr. Tony Ameti, Partner
              • Ms. Jennifer Sperry, Vice President
              Contact Information

              Principal

              • Mr. Gaspare Reno Manuele, Partner
              • Ms. Jennifer Sperry, Vice President

              Customer Contact

              • Mr. Gaspare Reno Manuele, Partner
              • Mr. Tony Ameti, Partner
              • Ms. Jennifer Sperry, Vice President
              Additional Contact Information

              Fax Numbers

              • (630) 582-5100
                Other Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I originally had review on ****** regarding Neighborhood loans to describe the problem: ----Source: ********************** I worked with *********************** and his team; unfortunately, I cannot say the process was smooth.In the initial disclosures, I noticed mistakes because they had falsely credited me for part of the appraisal. I had signed an appraisal waiver to supposedly get me back my 500$, but they then informed me it was too late and that I wouldnt be getting the 500$ back. But that was only one of two mistakes that would carry on through the process.Second, there were assumptions made that I used one of the teams contacts for home insurance, but I did not. So they had to correct this issue 4 times before the final disclosures arrived.I was informed by my realtor and title company that the final disclosures usually arrive a few days before the actual closing. However, my final disclosures arrived when I got the title company to sign the final documents.[........]Lastly, we (my realtor and the title lawyer) waited while the final disclosures were corrected 3 times before we could finally sign all the documents at the title company.-----However, I have a new huge issue from all this: Ive been improperly or falsely insured for nearly 2 years. And its yet another mistake from neighborhood loans.I logged into my portal ********************* for verification of insurance to compare with alternative providers & found that my address numbers were flipped! They read **** (incorrect) NOT **** (correct).I called my insurance company and they confirmed that Neighborhood loans staff verified the correct address. They additionally mentioned that correcting the address would require a rewrite, so I have to look for alternative insurance providers. No insurance for 2 years.I paid over 3,000$ in closing including $1,450 in processing fees. With how horrible the process of neighborhood loans has been (even over 2 years), I think I deserve it back.
              Read More

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ann T

              08/06/2023

              ALWAYS lose either my boyfriend's check or mine for mortgage payments, even though they are in the SAME envelope! First, it was they lost my boyfriend's check but then found it and applied it and told us to send exact payments. So we did. Then, they lose my check and can't seem to find it, even though I have a record that I paid it and I KNOW I put it in the SAME envelope! I don't know how they can be that incompetent, unless they let a check fall out. They told me on the phone that we need to do payments in separate envelopes (information that could have been a useful update by mailed letter or phone call, but that was NEVER received) and that if it doesn't show in my account by this week, to call back and then make another payment, within the grace ****** of 10 days. Ok, but I better not be charged a late fee because of YOUR incompetence! It is also IMPOSSIBLE to set up an online account, as entering my or my boyfriend's correct information to do so, produces a result of a message stating that I need to contact customer service as it is unavailable for my loan. WHY??!!!???!I really would like to consider going to a different company to process payments, if it were possible. This experience is INFURIATING! How can you lose checks?!!?!? Honestly!

              Local BBB

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