Business ProfileforDovenmuehle Mortgage, Inc.

This review only has a 1 star because I had to give one. If I ever have to buy another house the first thing I will be asking the new lender is, WHO IS YOUR SERVICER? If it's Dovenmuehle I will grab my belongs and walk out. This company will make me NOT buy a house I don't care how beautiful the house is!! They shouldn't be in business AT ALL!! THEY ARE GARBAGE!! They are liars, incompetent, have so sense of urgency (Except when you're late on the mortgage payment). I had fallen on hard times, to make a long story I applied to homeowners assistance through ***** HAF program. I was awarded a bulk payment to bring my mortgage back to current and then 3 additional payments to again help me out. Wonderful program btw. Anyway, right when the state sent over the funds to Dovenmuehle they transferred my loan to another company. Ok fine, things like that happen, right. Well when the loan was transferred every was sent over EXCEPT the payment that the state had sent to Dovenmuehle. This happened in May of 2023. I waited like 2 mths to try and give the process time to transfer. Well when I called Dovenmuehle they told me that they didn't have the money. Again long story short, I had to hire a lawyer. ************ people all thrash!!! No help, then I stop being able to speak to people instead I get getting all these generic letters in the mail about give them time. Some letters stated that they could find the funds and they didn't have any money from the state, that I need to talk to the state etc. I gave Dovenmuehle routing numbers, wiring confirmation numbers, batch/bulk numbers for the payment ect. Still nothing until my lawyer send a ***** letter that now all of sudden they could find the funds and that wasn't until December of 2023. It took them 9 mths to allegedly find the funs and sent bck to the state. The new loan company wanted to try and foreclose, but lucky the state helped with with new company to protect my home. This company should be shut down! They are awful!!