BBB Business Review

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This business is not BBB accredited.

Chicago Bancorp

Phone: (312) 738-6000 Fax: (312) 738-6001 View Additional Phone Numbers 300 N. Elizabeth Street  Suite 3E, Chicago, IL 60607 View Additional Email Addresses http://www.chicagobancorp.com ! There is an alert on Chicago Bancorp !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The complaints allege that the company charges advance fees of $399 for initial mortgage financing fees, however it either fails to obtain the promised financing despite making many promises to do so, or agrees to terms with consumers that it later does not keep and insists on last minute modifications. These modifications result in consumers having to pay extra money or get financing deals that they do not agree on. Complaints allege bad and deceptive business practices, negligence, poor customer service, failure to return phone calls and respond to correspondence and complaints, and demands are made for refunds of the upfront fees.

Customer Reviews Summary Read customer reviews

1 Customer Review on Chicago Bancorp
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 06, 1999 Business started: 04/01/1995 Business started locally: 04/01/1995
Type of Entity

Corporation

Business Management
Mr. Steve Calk Mr. John Calk, President Ms. Lahna Nolen, Operations Manager, Consumer Direct
Contact Information
Customer Contact: Mr. John Calk, President
Principal: Mr. Steve Calk
Business Category

Mortgage Bankers Real Estate Credit (NAICS: 522292)

Alternate Business Names
CB Financial Chicago Funding
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.