BBB Business Review

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This business is not BBB accredited.

Dunham Counseling Center, Ltd.

Additional Locations

Phone: (630) 799-0100 1516 Legacy Cir STE 108, Naperville, IL 60563

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Dunham Counseling Center, Ltd is a counseling center and mental health facility which provides therapeutic services to individuals, couples, families, and businesses, including adolescents, individuals suffering from addictions, and those who are struggling with marital issues. Located in Naperville, IL, this organization serves the western suburbs, including Lisle, Downers Grove, Bolingbrook, Romeoville, Plainfield, Wheaton, West Chicago, Warrenville, Winfield, Glen Ellyn, Boulder Hill, Montgomery, Aurora, Batavia, Lombard, Villa Park, Westmont, Woodridge, Lockport, Crest Hill, and Fairmont. There is an additional location in St. Charles. The organization has been in business since 2006 and includes a group of experienced therapists and Licensed Clinical Social Workers who work with individuals, couples, families, adolescents, and family businesses.

Services provided include individual therapy, couples and marriage counseling, family therapy, adolescent and young adult counseling, addiction counseling, financial counseling, religious counseling, family business counseling, and workplace counseling and coaching. Some of the issues that can be worked through in a supportive, confidential setting include addiction, depression, holistic health, life coaching, mid life and mid career problems, stress management, medical illness, codependency, adult survivors of sexual abuse, cognitive behavioral techniques, trust issues, relationship satisfaction, anger and relationships, communication difficulties, intimacies, self esteem, peer difficulties, compulsive spending, gambling addictions, stress, anxiety, business planning, strategic practice planning, market planning, clinical consultation, and referral generation.

Visit the website for Dunham Counseling Center, Ltd. to learn more about the organization, read the full list of issues that this organization can help their clients overcome and process, and contact the organization to schedule an initial consultation.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dunham Counseling Center, Ltd. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dunham Counseling Center, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 17, 2014 Business started: 02/01/2006 Business started locally: 02/01/2006 Business incorporated 02/14/2007 in IL
Type of Entity


Business Management
Mr. Jeffrey Larson, LCSW
Contact Information
Principal: Mr. Jeffrey Larson, LCSW
Business Category

Mental Health Services Psychotherapist Alcoholism Info & Treatment Centers Gambling Abuse & Addiction Info & Treatment Marriage, Family, Child, Individual Counselors Offices of Mental Health Practitioners (except Physicians) (NAICS: 621330)

Alternate Business Names
Dunham Counseling Center, Ltd.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.