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BBB Business Review

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BBB Accredited Business since

Central Infusion Alliance, Inc.

Phone: (800) 474-1525 View Additional Phone Numbers 7542 Saint Louis Ave, Skokie, IL 60076 View Additional Email Addresses https://twitter.com/ciamedicalinc View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Medical, surgical, and dental equipment & supplies for professional use.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Central Infusion Alliance, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Central Infusion Alliance, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Central Infusion Alliance, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 18, 2013 Business started: 04/29/2011 in IL Business started locally: 04/29/2011 Business incorporated 06/29/2012 in IL
Type of Entity

Corporation

Business Management
Mr. Charles Lewis, President/CEO
Contact Information
Principal: Mr. Charles Lewis, President/CEO
Business Category

Medical Equipment & Supplies Industrial Products Wholesalers & Distributors Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (NAICS: 423450)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Credit Card, Check, Bank Wire
Refund and Exchange Policy
Most products provided by Central Infusion Alliance, Inc. are returnable within 30 days from the date of shipment. In the event that a product return is the result of incorrectly-shipped or damaged goods, Central Infusion Alliance, Inc. will provide a full refund for the product(s) in question, as well as inbound & outbound shipping fees. In the event of customer error, product will be refunded upon receipt of the returned goods, minus shipping fees and fifteen percent of total product value. Certain items restricted by manufacturer return policy are nonrefundable. Also note that certain items, governed by restrictive manufacturer delivery policy, once ordered may not be cancelled except in severe backorder situations and may incur significant cancellation fees of up to $50 per item. Should a customer wish to inquire as to the return or cancellation policy for a particular item prior to ordering, requests may be submitted to web.support@ciamedical.com.
Alternate Business Names
CIA Medial
Products & Services

This company offers: wholesale medical supplies

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.