This business is not BBB accredited.

Multi Edge Media

Phone: (847) 294-9677 1904 Birch St, Des Plaines, IL 60018

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Multi Edge Media is a media consultant which assists businesses in developing their social influence and gaining a positive reputation online and in the public eye. This company serves the greater Chicagoland area, including Arlington Heights, Schaumburg, Elk Grove Village, Hoffman Estates, Mt Prospect, Prospect Heights, Rolling Meadows, Deerfield, Lake Forest, Oak Park, Park Ridge, Niles, Evanston, Skokie, Lincolnwood, Carol Stream, Lombard, Villa Park, Glendale Heights, Gurnee, Crystal Lake, Bloomingdale, West Chicago, Joliet, Aurora, Geneva, Batavia, Deerfield, Wilmette, and Tinley Park. Services available from this company include digital assessments of the company's current strategies and suggestions of further improvement, written content such as press releases and posts on social media, project management, websites and rebuilds of websites, event planning, social media account management, media coaching, digital marketing and strategy management, content creation and editorial services, and customer relations services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Multi Edge Media include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Multi Edge Media
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 17, 2014 Business started: 08/01/2009 Business started locally: 08/01/2009
Type of Entity

Sole Proprietorship

Business Management
Ms. Joanne Rusch, Principal
Contact Information
Principal: Ms. Joanne Rusch, Principal
Business Category

Media Consultant Social Networking Consultants - Social Media Social Media Digital Media Advertising/Marketing Agencies Multimedia Editorial Services Search Engine Optimization Services Project Management Marketing Consultants Web Design Web Development Event Planners Advertising Specialties Other Management Consulting Services (NAICS: 541618)

Additional Locations


    1904 Birch St

    Des Plaines, IL 60018 (847) 294-9677


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.