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BBB Business Review

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BBB Accredited Business since

Tao Trading, Corp.

Phone: (773) 764-6542 Fax: (773) 764-6546 1419 W Howard St, Chicago, IL 60626 View Additional Email Addresses http://www.bestmassage.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Our mission is to provide massage products of the highest quality at the best possible prices. Our diverse product range, from massage tables to supplies of all types, is chosen according to the specific needs of the most discerning bodyworkers for the greatest benefit of their important clients. We go to great lengths to source products we believe meet this goal. We provide guarantees wherever possible, and we offer the highest quality service. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tao Trading, Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tao Trading, Corp. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Tao Trading, Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 28, 2008 Business started: 12/01/2000 Business started locally: 12/01/2000 Business incorporated 12/26/2000 in IL
Type of Entity

Corporation

Business Management
Ms. Amona Buchler, President/Owner Mr. Peter Wang, Marketing Director
Contact Information
Principal: Ms. Amona Buchler, President/Owner
Business Category

Massage Equipment & Supplies Service Establishment Equipment and Supplies Merchant Wholesalers (NAICS: 423850)

Products & Services

Tao Trading, Corp. sells the following brand(s): Biotone, BodyChoice, Bon Vital, Custom Craftworks, Pisces, PowerLift

Tao Trading, Corp. offers the following product(s): Bolsters, Massage Chairs, Massage Creams, Massage Equipments, Massage Lotions, Massage Oils, Massage Supplies, Massage Table Accessories, Massage Table Covers, Massage Table Sheets, Massage Tables, Massage Tools, Spa Accessories

Method(s) of Payment
We accept MasterCard, Visa, Discover, American Express, Paypal, and Amazon
Refund and Exchange Policy
All of our products have a 30-day no-questions-asked money-back guarantee. You can return the product for any reason. The returned merchandise is refundable only if undamaged, in new or nearly-new condition, and in its original packaging. For disposable items such as oils, lotions, and creams, the refund will be given only if they are unopened or due to manufacturer's defect. For all sheets, sheet sets and face pillow covers, the refund will only be given if the sheets are not washed. We reserve the right to refuse returns on items that have been clearly damaged or used extensively by customers. Sorry, there is no refund for any shipping, handling, or postal insurance costs.
Service Area
Tao Trading, Corp. provides their services in CALIFORNIA, COLORADO, FLORIDA, GEORGIA, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MARYLAND, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH CAROLINA, OHIO, OREGON, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, WASHINGTON, WISCONSIN.Tao Trading, Corp. provides their services in PHILADELPHIA County PA.
Alternate Business Names
BestMassage

Customer Review Rating plus BBB Rating Summary

Tao Trading, Corp. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.