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BBB Business Review

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BBB Accredited Business since

Extreme Masonry & Tuckpointing

Phone: (224) 735-1041 View Additional Phone Numbers 139 S Rohlwing Rd, Palatine, IL 60074 http://www.extremetuckpointing.com


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Description



Extreme Masonry & Tuckpointing is a masonry contractor which performs renovations and repairs of existing brick structures as well as new constructions. Located in Palatine, IL, this company serves Arlington Heights, Rolling Meadows, Schaumburg, Elk Grove Village, Des Plaines, Wood Dale, and Gleview. Family owned and operated, this company has been in business since 2006.

This company builds new brick constructions, repairs masonry, fixes chimneys, and repairs and installs concrete. Their new constructions can be fully brick or stone veneers. They also perform tuckpointing, which is the process of removing old, damaged mortar and replacing it with new mortar. As brick homes or other structures age, water can infiltrate bricks and cause them to rupture or become displaced when the water heats and cools with the seasons. Extreme Masonry & Tuckpointing can remove damaged brick and replace it, preventing the spread of damage to the rest of the structure.

They also repair chimneys, which often receive the most damage of a structure because they are constantly exposed to snow, rain, wind, and other extreme weather conditions. Builders will work to locate the appropriate brick and mortar to match existing structures, ensuring that the final product looks seamless and matches the rest of the structure. Other projects that they have undertaken include building a fireplace, creating a brick mailbox, and installing glass box for added visibility and aesthetic effect. Free estimates on their services are available.

Visit the website for Extreme Masonry & Tuckpointing to view their gallery of completed project, learn more about the company's background and mission statement, and schedule an appointment for a free estimate and masonry consultation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Extreme Masonry & Tuckpointing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Extreme Masonry & Tuckpointing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Extreme Masonry & Tuckpointing
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: March 27, 2012 Business started: 11/01/2005 Business started locally: 11/01/2005
Type of Entity

Sole Proprietorship

Business Management
Mr. Dariusz Stolarczyk, Owner
Contact Information
Principal: Mr. Dariusz Stolarczyk, Owner
Business Category

Mason Contractors Tuck Pointing Brick - Fire Brick - Clay - Common & Face Brick - Concrete, Pumice Fireplaces Glass - Block Mason Contractors Equipment & Supplies Stone Setting Chimney Builders & Repair Concrete Breaking, Cutting, Sawing Concrete Removal Concrete Contractors Concrete Repair/Leveling Concrete - Restoration, Sealing & Cleaning Masonry Contractors (NAICS: 238140)

Service Area
Chicagoland suburbs

Customer Review Rating plus BBB Rating Summary

Extreme Masonry & Tuckpointing has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.