BBB Business Review

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This business is not BBB accredited.

MMA Warehouse, LLC

Phone: (866) 662-4327 Fax: (630) 282-0467 1147 N Ellis St, Bensenville, IL 60106

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description is a mixed martial arts retailer whose goal is to provide customers with the broadest selection of products, the highest level of service and the most competitive prices.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on MMA Warehouse, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 03, 2005 Business started: 04/01/2004 Business started locally: 04/01/2004 Business incorporated 12/13/2010 in
Type of Entity

Limited Liability Company (LLC)

Business Management
Sarah Casey, Vice President
Contact Information
Principal: Sarah Casey, Vice President
Business Category

Martial Arts Supplies & Equipment Sporting Goods - Retail Sportswear - Retail Clothing - Retail Internet Shopping Sporting Goods Stores (NAICS: 451110)

Refund and Exchange Policy
We are proud to accept any product in resalable condition (with any tags) for up to 30 days from the date of shipment - without any restocking fees. You may either receive store credit or a refund, less shipping. For your protection, undergarments, swim suits, mouth guards, protective cups, socks, compression shorts, training masks and supplements cannot be returned, even if they are new.

All returns must be issued an RMA (return merchandise authorization) number in advance. To obtain an RMA number, please contact our customer service department by opening a support ticket. We will then respond to your email with return instructions, including an RMA number. As we do not process exchanges, please follow the normal returns process and simply place a new order for the desired product.
Service Area
Alternate Business Names
Products & Services

Mixed Martial Arts (MMA) Clothing and Equipment.

Customer Review Rating plus BBB Rating Summary

MMA Warehouse, LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.