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BBB Accredited Business since

Cardience

Fax: (312) 300-4874 View Additional Phone Numbers 525 W Monroe St  Suite 900, Chicago, IL 60661 View Additional Email Addresses http://www.credico.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Where can we take your business? Well, everywhere actually. Credico has a wide-reaching network of outsourced sales teams that act as brand ambassadors for our clients in every step of the sales process. From the initial customer pitch to the point-of-sale to installation and activation of service, Credico’s outsourced suppliers are there to protect your brand’s image while gaining you new customers every single day.

We are a like-minded group of salespeople who are in this business to build relationships, not just a bottom line. By reaching your customers through face-to-face sales, Credico creates a more personalized customer experience.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cardience meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cardience include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 15 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 3
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

1 Customer Review on Cardience
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 06, 2013 Business started: 01/25/2001 in NY Business started locally: 01/25/2001 Business incorporated 02/02/2012 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jean Broaddus, Director
Contact Information
Principal: Ms. Jean Broaddus, Director
Business Category

Marketing Consultants Marketing Programs & Services Door To Door Sales/Solicitation Business Promotions - General Business Brokers Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS: 522320)

Hours of Operation
M: 8:00 AM - 5:00 AM
T: 8:00 AM - 5:00 AM
W: 8:00 AM - 5:00 AM
Th: 8:00 AM - 5:00 AM
F: 8:00 AM - 5:00 AM
S: Closed
Su: Closed
H: Closed
Alternate Business Names
Credico (USA), LLC.

Customer Review Rating plus BBB Rating Summary

Cardience has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.