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BBB Accredited Business since

Factory Plaza, Inc

Additional Locations

Phone: (630) 616-9999 Fax: (630) 616-5509 429 Evergreen St, Bensenville, IL 60106 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Granite,Marble, Quartz countertops fabrication and installation.

Kitchen cabinets manufacturer

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Factory Plaza, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

49 Customer Reviews on Factory Plaza, Inc
Customer Experience Total Customer Reviews
Positive Experience 47
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 49

Additional Information

BBB file opened: April 22, 2010 Business started: 04/10/2009 in IL Business started locally: 04/10/2009 Business incorporated 12/04/2008 in IL
Type of Entity


Business Management
Ms. Maryla Bosek, Owner
Contact Information
Principal: Ms. Maryla Bosek, Owner
Business Category

Marble & Granite Installation, Stonework Fabrication Quartz Cabinet Refinishers Granite Cabinet Manufacturer Countertop - Fabrication Kitchen Cabinets & Equipment - Household Marble - Natural Natural Stone Restoration & Cleaning Masonry Contractors (NAICS: 238140)

Products & Services

Factory Plaza, Inc offers the following product(s): bath vanity tops,, hardwood floors, , marble vanity tops, , stainless steel sinks, , Granite kitchen countertops,, kitchen cabinets,, marble kitchen countertops,, porcelain bathroom sinks, quartz kitchen countertops, , quartz vanity tops,

Method(s) of Payment
Check, Cash, Credit Cards
Service Area
Factory Plaza, Inc provides their services in BOONE County IL, BUREAU County IL, CARROLL County IL, COOK County IL, DE KALB County IL, DU PAGE County IL, GRUNDY County IL, HENRY County IL, JO DAVIESS County IL, KANE County IL, KENDALL County IL, LA SALLE County IL, LAKE County IL, LEE County IL, MC HENRY County IL, OGLE County IL, STEPHENSON County IL, WHITESIDE County IL, WILL County IL, WINNEBAGO County IL, BENTON County IN, ELKHART County IN, FOUNTAIN County IN, JASPER County IN, LA PORTE County IN, LAKE County IN, NEWTON County IN, PORTER County IN, PULASKI County IN, ST. JOSEPH County IN, STARKE County IN, COLUMBIA County WI, DANE County WI, DODGE County WI, FOND DU LAC County WI, JEFFERSON County WI, KENOSHA County WI, LAFAYETTE County WI, MILWAUKEE County WI, OZAUKEE County WI, RACINE County WI, ROCK County WI, SHEBOYGAN County WI, WALWORTH County WI, WASHINGTON County WI, WAUKESHA County WI.

Customer Review Rating plus BBB Rating Summary

Factory Plaza, Inc has received 4.95 out of 5 stars based on 49 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.