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BBB Business Review

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BBB Accredited Business since

AMF Brothers Granite & Marble, Inc.

Phone: (847) 928-2209 Fax: (847) 928-2287 View Additional Phone Numbers 2925 Lucy Ln, Franklin Park, IL 60131

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Granite , Quartz Countertops 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AMF Brothers Granite & Marble, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AMF Brothers Granite & Marble, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on AMF Brothers Granite & Marble, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 14, 2010 Business started: 06/01/2008 in IL Business started locally: 06/01/2008 Business incorporated 06/19/2008 in IL
Type of Entity


Business Management
Mr. Andrew Fonfara, CEO
Contact Information
Principal: Mr. Andrew Fonfara, CEO
Business Category

Marble & Granite Installation, Stonework Fabrication Quartz Kitchen & Bath Design Retail Stores Granite Bathroom Accessories Countertops Countertop - Fabrication Kitchen Accessories Plumbing Fixtures, Parts, Supplies - Retail Marble - Cultured Marble - Natural Stone - Natural Masonry Contractors (NAICS: 238140)

Products & Services

AMF Brothers Granite & Marble, Inc. offers the following product(s): Granite Countertops, Hanstone, NaturaQuartz, Quartz Countertops

Method(s) of Payment
Cash , Check , Credit Card
Service Area
Up to 200 miles from Chicago ILc

Customer Review Rating plus BBB Rating Summary

AMF Brothers Granite & Marble, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.