BBB Business Review

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This business is not BBB accredited.

Parcels Plus

Phone: (708) 388-3800 View Additional Phone Numbers 12003 S Pulaski Rd, Alsip, IL 60803 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Preparing packages for shipping with the shipper services of FedEx, UPS, DHL & US Post Office, copies, faxes and notary.  Boxes for sale as well as packing materials.  Mailbox rentals with 24/hour access to mail.  Daily access for customers to pick up packages.  Gifts and greeting cards, as well as, other unique gifts available for sale.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Parcels Plus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 15, 2006 Business started: 05/01/2004 in IL Business started locally: 05/01/2005 Business incorporated 05/01/2005 in IL
Type of Entity

Sole Proprietorship

Business Management
Ms. Yvonne Manning, Owner Ms. Phyllis Miceli, Manager Ms. Phyllis Miceli-Field, Owner
Contact Information
Principal: Ms. Yvonne Manning, Owner
Principal: Ms. Phyllis Miceli, Manager
Business Category

Mailing Services Packaging Service Delivery Service Fax Transmission Service Post Offices Shipping Services Money Orders & Transfers Candles - Retail Candy & Confectionery - Retail Gift Baskets & Parcels All Other Business Support Services (NAICS: 561499)

Alternate Business Names
Parcels Express Parcels plus Express Gifts
Products & Services

This company offers packages and parcels mailing services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.