BBB Accredited Business since
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Exact Data is a direct-marketing firm specializing in multi-channel marketing services including postal, email, and telephone list solutions and targeted social media advertising. The Chicago-based company caters to businesses nationwide and services hundreds of thousands of clients ranging from SMBs to Fortune 500 companies.
The company was formed in 2001 and operates as a subsidiary of Exact Data LLC. With 100+ employees, the organization has been ranked on Inc. Magazine's 5000 fastest growing companies in America four years in a row and voted #1 for Data Card Quality by NextMark Inc. three years in a row.
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A BBB Accredited Business since
BBB has determined that Exact Data meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Exact Data include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 50 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||36|
|Total Closed Complaints||50|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Larry Organ, President & CEO Mr. Colm Ronan, COO Ms. Zora Senat, Vice President, Marketing & Operations
Mailing Lists Mailing Services Marketing Programs & Services Business Services - General Auto Listing Service Electronic Mail Service Social Media Advertising - Telephone Directory and Mailing List Publishers (NAICS: 511140)
Alternate Business NamesConsumerBase LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview