BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Collections Etc., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||40|
|Total Closed Complaints||75|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Type of Entity
Business ManagementShellie Anderson Ms. Wendy Muir, Customer Service Manager Mr. Matthew Riedel, Order Operations Manager
Mail Order & Catalog Shopping Mail-Order Houses (NAICS: 454113)
Alternate Business NamesSamantha's Style Shoppe Winston Brands.Com
Products & Services
Collections, Etc is a privately owned catalog company that offers gifts, home essentials, and garden accessories. The company conducts business via telephone, internet, and mail, and has an unconditional satisfaction guarantee for the entire line of merchandise. Customers can return or exchange any item if they are not 100% satisfied for exchange or a full merchandise refund or credit, within 100 days from the date of the purchase.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview