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BBB Accredited Business since 05/01/2008

Collections, Etc., Inc.

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Phone: (847) 350-5800Fax: (847) 350-5775View Additional Phone Numbers2521 Busse Rd, Elk Grove VillageIL 60007-6118 Send email to Collections, Etc., Inc.

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BBB Accreditation

A BBB Accredited Business since 05/01/2008

BBB has determined that Collections, Etc., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Collections, Etc., Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 73 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

73 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues13
Billing / Collection Issues12
Delivery Issues5
Problems with Product / Service43
Guarantee / Warranty Issues0
Total Closed Complaints 73

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Collections, Etc., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 04/01/1972Business started: 01/01/1951
Type of Entity

Corporation

Incorporated: January 1972, IL

Contact Information
Principal: Mr. Matthew Riedel (Contact Center Manager)
Related Businesses
Mallory Lane - 2521 Busse Rd, Elk Grove Village, IL
How Helpful - 2521 Busse Rd, Elk Grove Village, IL
Nature's Touch - 2521 Busse Rd, Elk Grove Village, IL
Samantha's Style Shoppe - 2521 Busse Rd., Elk Grove Village, IL
Business Category

Mail Order & Catalog Shopping

Products & Services

Collections, Etc is a privately owned catalog company that offers gifts, home essentials, and garden accessories. The company conducts business via telephone, internet, and mail, and has an unconditional satisfaction guarantee for the entire line of merchandise. Customers can return or exchange any item if they are not 100% satisfied for exchange or a full merchandise refund or credit, within 100 days from the date of the purchase.

Alternate Business Names
Winston Brands.Com
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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.