BBB Accredited Business since 05/01/2008
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A BBB Accredited Business since 05/01/2008
BBB has determined that Collections, Etc., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Collections, Etc., Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 73 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||13|
|Billing / Collection Issues||12|
|Problems with Product / Service||43|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||73|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Incorporated: January 1972, IL
Contact InformationPrincipal: Mr. Matthew Riedel (Contact Center Manager)
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Mail Order & Catalog Shopping
Products & Services
Collections, Etc is a privately owned catalog company that offers gifts, home essentials, and garden accessories. The company conducts business via telephone, internet, and mail, and has an unconditional satisfaction guarantee for the entire line of merchandise. Customers can return or exchange any item if they are not 100% satisfied for exchange or a full merchandise refund or credit, within 100 days from the date of the purchase.
Alternate Business NamesWinston Brands.Com
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