BBB Business Review

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This business is not BBB accredited.

ABC Distributing

Phone: (847) 295-5501 Fax: (847) 236-3599 View Additional Phone Numbers 2800 Lakeside Dr, Bannockburn, IL 60015 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ABC Distributing include:

  • Length of time business has been operating
  • Response to 12 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 12

Additional Complaint Information

ABC Distributing has requested that before filing a BBB complaint, please contact a member of the company's Executive Service Team, directly at 847-615-7310.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ABC Distributing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 2005 Business started: 03/01/1962 Business started locally: 03/01/1962 Business incorporated 01/24/2003 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Pat Blumenthal, Manager of Contact Center Yana Schneerson, Ecommerce Customer Support Specialist Erica Tellez, Contact Center Social Media & Sale Supervisor
Contact Information
Principal: Pat Blumenthal, Manager of Contact Center
Customer Contact: Yana Schneerson, Ecommerce Customer Support Specialist
Number of Employees


Business Category

Mail Order & Catalog Shopping Internet Shopping Mail-Order Houses (NAICS: 454113)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.