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A BBB Accredited Business since
BBB has determined that ValueMags.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for ValueMags.com include:
- Length of time business has been operating
- Response to 137 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||96|
|Total Closed Complaints||137|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Andrew Degenholtz, Owner/President
Magazine Sales Book, Periodical, and Newspaper Merchant Wholesalers (NAICS: 424920)
Alternate Business NamesContrail Inc. EMagazines.com
The Better Business Bureau of Chicago and Northern Illinois has received correspondence from ValueMags.com indicating that consumers are currently receiving telemarketing style phone calls which appear to come from ValueMags' phone number of 800-303-0344. However, these calls are not originating from ValueMags but in fact are a form of phone fraud known as caller I.D. Spoofing wherein consumer caller ID is displaying false information.
According to the FCC, as of March 17th 2009, this practice is not yet considered a crime.
If you have received unwanted telephone calls that appear to be from this number and are not from ValueMags.com, we suggest contacting the Federal Communications Commission to file a complaint, as well as your legislative representatives to express your concerns regarding this practice. Consumers might also consider contacting their phone company.
For further information, and to obtain FCC contact information, please start here: http://www.fcc.gov/cgb/consumerfacts/callerid.html.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview